Effective Date: September 25, 2026

Nickel Roofing LLC, doing business as Roof Maxx of Show Low, respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how Nickel Roofing LLC, referred to as “Nickel Roofing,” “we,” “us,” or “our,” collects, uses, stores, and shares information when you visit our website at www.NickelRoofing.com, request an estimate or inspection, submit an advertising form, contact us, or use our roofing services.

Nickel Roofing is an independently owned and operated authorized dealer of Roof Maxx products. The national Roof Maxx company (“Roof Maxx”) is a separate company. This Privacy Policy describes Nickel Roofing LLC’s practices only; Roof Maxx’s practices are governed by its own privacy policy.

This Privacy Policy applies to information collected through:

• The Nickel Roofing website
• Online estimate and inspection request forms
• Facebook, Instagram, and other digital lead-generation forms
• Email and telephone communications
• Text messages, if used
• In-person inspections and service inquiries
• Payments and financing requests
• Referrals and leads we receive from Roof Maxx and other third parties
• Other interactions with Nickel Roofing

 

1. Information We Collect

Depending on how you interact with Nickel Roofing, we may collect the following information.

Contact information

• First and last name
• Email address
• Telephone number
• Mailing or property address
• ZIP code
• Preferred contact method

 

Property and roofing information

• Property type
• Property ownership status
• Roof type
• Approximate roof age
• Roof condition
• Requested roofing service
• Inspection or estimate timing
• Photographs or videos you provide, and photographs or videos of your roof and property that we take during inspections or services
• Roof measurements and property details obtained from public records or aerial and satellite imagery providers
• Comments, questions, or other information about the property

 

Service and customer information

• Inspection and estimate details
• Appointment information
• Services requested or performed
• Customer communications
• Project and transaction history
• Warranty or treatment information
• Records relating to customer service and follow-up

 

Payment and financing information

If you make a payment, your payment card or bank account information is collected and processed by our third-party payment processor. Payment card information is tokenized by our payment processor and is not stored on Nickel Roofing or Roof Maxx systems. If you apply for financing, your application is submitted to and handled by the financing provider under its own privacy policy.

Information collected through advertising forms

When you submit a form through Facebook, Instagram, or another advertising platform, we may receive the information you choose to provide, such as your name, phone number, email address, property address, roofing needs, and preferred inspection timing.

The advertising platform may separately collect information under its own privacy policy. Nickel Roofing does not control the platform’s independent collection or use of information.

Information from other sources

We may also receive information about you from other sources, including:

• Roof Maxx, when it refers an inquiry or lead in our service area to us
• Referral partners, such as real estate professionals, lenders, and other businesses that refer you to us
• Publicly available sources, such as county property records
• Advertising and marketing partners

 

Website and device information

When you visit our website, we and our service providers may automatically collect certain information, which may include:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages viewed
• Date and time of visits
• Referring website
• Advertising or campaign information
• Interactions with website forms and buttons
• Cookie, analytics, or similar technology data

The specific information collected depends on the technologies currently used on our website.

2. How We Use Information

Nickel Roofing may use personal information to:

• Respond to questions and service inquiries
• Schedule roof inspections or estimates
• Determine which roofing services may be appropriate
• Verify property ownership and determine whether a roof is eligible for treatment
• Prepare and provide estimates
• Communicate about appointments, projects, and requested services
• Provide roof restoration, repair, replacement, maintenance, or relatedrejuvenation treatments and related roofing services
• Register, administer, and transfer product warranties, including with Roof Maxx
• Process payments and coordinate financing you request
• Follow up after an inquiry or inspection
• Maintain customer and project records
• Provide customer support
• Send marketing communications, where permitted by law and consistent with your choices
• Improve our website, advertising, and customer experience
• Measure advertising and campaign performance
• Prevent fraud, misuse, and security incidents
• Comply with legal, regulatory, insurance, and business requirements
• Protect the rights, property, and safety of Nickel Roofing, our customers, and others

If you request a free roof inspection or estimate, Nickel Roofing may contact you using the information you provide to respond to that request.

3. Telephone, Email, and Text Communications

By providing your contact information and requesting an inspection, estimate, or other information, you authorize Nickel Roofing to contact you regarding that request using the telephone number or email address you provided. This authorization covers communications about your request only.

We will send marketing or promotional text messages, or make marketing calls using automated technology or prerecorded messages, only if you have given your express written consent, such as by checking a consent box on our website or advertising form.

If applicable, Communications may include telephone calls, emails, or text messages concerning:

• Your inquiry
• Appointment scheduling
• Inspection or estimate details
• Requested roofing services
• Project updates
• Customer-service follow-up

Message and data rates may apply to text messages. Message frequency may vary. Reply STOP to any text message to stop receiving text messages, or reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Consent to receive marketing communications is not a condition of purchasing roofing services. You may request that marketing emails or text messages stop by using the unsubscribe instructions provided in the communication, by replying STOP to a text message, or by contacting Nickel Roofing.

A request to stop marketing communications will not prevent Nickel Roofing from sending necessary service, appointment, transaction, safety, or legal communications.

4. How We Share Information

Nickel Roofing does not sell or rent personal information for money. We share information only as described in this Privacy Policy.

We may share information with service providers and business partners that assist us with legitimate business needs, including:

• Website hosting and support
• Advertising and campaign management
• Online form and lead delivery
• Email and communication services
• Customer relationship management systems
• Scheduling and project management
• Inspection photo documentation and roof measurement
• Payment processing and financing
• Data storage and security
• Website analytics and campaign measurement
• Accounting, insurance, and professional services
• Roofing product, treatment, warranty, or program administration

Nickel Roofing may enter or transmit relevant inquiry, customer, inspection, or service information into systems used to manage customer relationships and Roof Maxx services.

Sharing with Roof Maxx. As an authorized Roof Maxx dealer, Nickel Roofing reports your name, the products and services we provide to you, and related warranty information to Roof Maxx. Roof Maxx uses this information to administer product warranties and manage its dealer program. Roof Maxx is not permitted to use this information to market directly to you.

We may also disclose information:

• At your direction or with your consent
• To provide or coordinate requested services
• To comply with applicable laws, subpoenas, court orders, or government requests
• To enforce agreements or protect legal rights
• To investigate suspected fraud, security issues, or unlawful activity
• During a merger, acquisition, financing, sale, reorganization, or transfer of business assets

Service providers are permitted to use information only as needed to perform services for Nickel Roofing or as otherwise allowed by law.

The sharing described in this section does not include text messaging originator opt-in data and consent, which will not be shared with any third parties.

5. Cookies, Analytics, and Advertising Technologies

Our website and advertising partners may use cookies, pixels, tags, and similar technologies to:

• Operate website features
• Remember preferences
• Understand website usage
• Measure advertising performance
• Preserve campaign-tracking information
• Determine how visitors reached the website
• Improve advertising and customer experiences
• Create or measure advertising audiences, where permitted

 

You may be able to control cookies through your browser or device settings. Disabling certain technologies may affect how some website features operate. You can also adjust ad personalization through the settings of platforms you use, such as Google and Meta.

Third-party platforms and service providers may independently collect information under their own privacy policies.

Do Not Track. Some browsers offer a “Do Not Track” setting. Our website does not currently respond to Do Not Track signals.

6. Data Retention

Nickel Roofing retains personal information only for as long as reasonably necessary to:

• Respond to inquiries
• Provide requested services
• Maintain customer and project records
• Administer treatment, warranty, or service information, including for the full term of any applicable warranty
• Support legitimate business operations
• Resolve disputes
• Meet insurance, accounting, tax, contractual, and legal obligations

 

Retention periods may vary depending on the type of information and the reason it was collected.

7. Information Security

Nickel Roofing uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, electronic transmission, or information-storage system can be guaranteed to be completely secure. Nickel Roofing cannot guarantee the absolute security of information transmitted electronically.

8. Your Choices and Requests

You may contact Nickel Roofing to:

• Ask what personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of information, where appropriate
• Update your contact information
• Withdraw a prior marketing preference
• Ask questions about our privacy practices

Certain information may need to be retained for active services, completed transactions, warranties, legal compliance, dispute resolution, fraud prevention, or other legitimate business purposes.

Nickel Roofing will evaluate requests in accordance with applicable law and may need to verify your identity before completing a request. To make a request, contact us using the information in Section 12. We will respond within a reasonable time.

9. Children’s Privacy

Nickel Roofing’s website and services are intended for property owners and adults seeking roofing services. We do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information to Nickel Roofing, please contact us so that we can review and address the request.

10. Third-Party Websites and Platforms

Our website or advertising may contain links to third-party websites, social media platforms, or services, including Roof Maxx.

Nickel Roofing is not responsible for the privacy, security, or content practices of third parties. Visiting a third-party website or using a third-party platform is subject to that party’s privacy policy and terms.

11. Changes to This Privacy Policy

Nickel Roofing may update this Privacy Policy when our services, technologies, advertising practices, or legal obligations change.

The updated version will be posted on our website with a revised “Last Updated” date. Continued use of the website or submission of information after an update is subject to the revised policy. If we make material changes to how we use or share personal information we previously collected, we will provide notice or obtain consent where required by law.

12. Contact Nickel Roofing

For questions, requests, or concerns about this Privacy Policy or Nickel Roofing’s handling of personal information, please contact:

Nickel Roofing LLC d/b/a Roof Maxx of Show Low

Attention: Privacy Contact

Mailing Address: 3219 E Camelback Road #507, Phoenix, AZ 85018

Email: info@NickelRoofing.com.  

Phone: (928)242-9060

Website: www.NickelRoofing.com